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SaaS Research Lab
REPORT · CTA STUDY

Which CTA converts best? Analysis of 110 SaaS pricing pages

29.1%
“Start Free Trial” — the most used CTA

32 of 110 products. Runner-up “Get Started” takes 28.2% (31 products); together they account for 57.3% of all CTAs.

“Start Free Trial” and “Get Started” dominate the market, but they serve fundamentally different business models — and understanding which to use depends on your product’s free-access strategy.

1. CTA distribution across 110 products

PRIMARY CTA ON PRICING PAGESHARECOUNT
Start Free Trial29.1%32
Get Started28.2%31
Request Demo15.5%17
Other10.9%12
Try for Free8.2%9
Sign Up Free7.3%8

2. The “Free” factor

69.1% of all CTAs contain the word “Free” — as “Free Trial”, “Get Started Free”, “Try for Free”, or “Sign Up Free”. This is the single strongest signal in the data.

3. CTA × business model

Each CTA group correlates with a distinct business model pattern.

CTA GROUPCOUNTFREEMIUM %FREE TRIAL %TYPICAL MODEL
Get Started3190%52%Product-led, freemium-first
Sign Up Free8100%38%Pure freemium, self-serve
Start Free Trial3225%100%Trial-gated, time-limited
Try for Free944%100%Hybrid free access
Request Demo170%82%Sales-led, enterprise
Contact Sales10%100%Enterprise-only

4. Leading verb analysis

The first word of your CTA matters. Here is how the 110 products split.

FIRST WORD OF CTASHARECOUNT
“Start”34.5%38
“Get”31.8%35
“Request”12.7%14
“Try”8.2%9
“Sign”7.3%8
Other5.5%6

“Start” and “Get” account for 66.3% of all leading verbs. Both are action-oriented and low-friction. “Request” (12.7%) signals a higher-friction path that requires sales involvement.

5. Category-specific patterns

“Get Started” dominates in project management (6 products), product analytics (2), developer tools (2) and customer data platforms (2) — product-led categories where self-serve signup is expected. “Request Demo” dominates in marketing automation, enterprise security and billing/revenue, where enterprise sales cycles are standard.

6. Pricing tiers × “Free” in CTA

TIERSPRODUCTSCTA CONTAINS “FREE”PATTERN
1 tier128%Contact Sales / Get Quote — no free path
2 tiers956%Mixed — some free trial, some sales-led
3 tiers4171%Strong free path — trial or freemium
4 tiers4482%Free tier + paid tiers — “Get Started” dominant
5+ tiers450%Complex products — mixed approaches

Products with 4 tiers are most likely to include “Free” in their CTA (82%). This aligns with the Free/Starter/Pro/Enterprise structure where the CTA leads users to the free tier.

7 actionable recommendations

  1. If you have a free plan, use “Get Started”. 90% of freemium products do. It implies immediate access with zero commitment.
  2. If you have a time-limited trial, use “Start Free Trial”. 100% of products using it offer a trial. It sets the right expectation and creates urgency.
  3. Always include “Free” in your CTA. 69.1% of products do. It reduces perceived risk and increases click-through.
  4. Lead with “Start” or “Get”. These two verbs cover 66.3% of the market. Avoid passive verbs like “Learn” or “Explore” — zero products use them as a primary CTA.
  5. “Request Demo” is for enterprise only. 0% freemium rate in this group. Use it if your ACV is $10K+ and you have a sales team.
  6. Match CTA to tier count. With 4 tiers there is an 82% chance your CTA should contain “Free”.
  7. Test “Start Free Trial” vs “Get Started” first. They are the top two at 57.3% combined — the gap between them is likely your biggest conversion opportunity.